Sale Policy for Energysurii

Effective Date: December 23, 2024

At Energysurii, we are dedicated to offering high-quality products and exceptional service at competitive prices. Our Sale Policy outlines the terms and conditions for sales, promotions, and discounts on products purchased through our website, https://energysurii.com. Please read this policy carefully to ensure a clear understanding of how our sales work.

1. General Sale Terms

Sales and promotions are subject to the following general terms and conditions:

  • Eligibility: Sale prices, discounts, and promotional offers are only valid on eligible products and are applicable to purchases made directly from our website at https://energysurii.com.
  • Limited Time Offers: Some sales, discounts, and promotional offers are available for a limited time only. The duration of the sale or promotion will be clearly stated on our website, and once the sale ends, the prices will return to their regular rates.
  • While Supplies Last: All sales are subject to product availability. We reserve the right to end or modify a sale if stock is unavailable or limited.
  • Exclusions: Certain items may be excluded from sales and promotions, including but not limited to:
    • Gift cards
    • Custom or personalized products
    • Items marked as “final sale”
    • Perishable products
    • Shipping fees

Please check the product description or promotional terms for any specific exclusions.

2. Discounts and Coupons

From time to time, Energysurii may offer additional discounts or promotional codes (coupons) for specific products, categories, or entire orders. These promotions may include percentage-off discounts, fixed amount-off discounts, or other special deals.

A. Applying Promo Codes

  • Promo codes are usually provided via email, through our website, or through other marketing channels.
  • To apply a promo code, enter the code during checkout on the payment page. The discount will automatically be applied to your total order amount if the code is valid.
  • Promo codes cannot be combined with other promotions or discounts unless explicitly stated.
  • Promo codes are non-transferable, and there is a limited validity period. Expired or invalid codes will not be honored.

B. Sale Price Adjustments

  • If you purchase an item at full price and the item goes on sale or a promotional discount is applied to the same item within 7 days of your purchase, you may be eligible for a price adjustment.
  • To request a price adjustment, please contact customer service at info@energysurii.com with your order number and proof of the sale price.
  • Price adjustments are only available within 7 days of the original purchase date and only for the specific product purchased.

3. Sale Prices and Shipping

  • Sale prices are exclusive to the website and may differ from prices at physical locations (if applicable).
  • Shipping costs are typically not included in the sale price and will be added at checkout. Free shipping may apply during specific promotions or if your order exceeds a certain value.
  • Shipping promotions: Free shipping or discounted shipping may be offered during certain sales, promotions, or special events. Check the specific sale details for eligibility and conditions.

4. Final Sale and Non-Returnable Items

Certain items purchased during a sale may be marked as Final Sale, which means they are non-returnable and non-refundable. These items cannot be returned, exchanged, or refunded unless they are defective or damaged upon receipt. Examples of non-returnable items include:

  • Clearance or deeply discounted items
  • Personalized or customized products
  • Opened or used products

Please check the product description or promotional terms to verify if an item is eligible for return.

5. Bulk Orders and Discounts

If you are purchasing in bulk or requesting a large order discount, please contact us at info@energysurii.com for further assistance. Bulk discounts may be offered at our discretion and will be provided on a case-by-case basis.

6. Price Matching

Currently, Energysurii does not offer a price-matching policy. Prices on our website may change due to sales, promotions, or seasonal offers, and we reserve the right to adjust prices without prior notice.

7. International Orders and Sale Terms

International customers are subject to the following sale terms:

  • Sale pricing is applicable only to orders shipped within the United States unless otherwise stated.
  • Shipping fees and duties for international orders are not included in the sale price and are the responsibility of the customer.
  • Promotions and discounts may vary by country and are subject to availability.

For international orders, please refer to our Shipping Policy for more details on shipping rates and delivery times.

8. Promotional Offers and Exclusive Sales

From time to time, we may offer exclusive sales or special promotions. These offers could include:

  • Seasonal sales
  • Black Friday/Cyber Monday offers
  • Holiday sales (e.g., Christmas, Easter, etc.)
  • Flash sales (short-term sales with limited quantities)

These exclusive offers may be limited to a certain number of customers, available for a specific time period, or have special conditions. Please refer to each promotion’s terms for more information.

9. Refunds for Sale Items

If you return a sale item, your refund will be processed at the sale price at the time of purchase. If the item was purchased using a promo code or discount, the refund will reflect the price paid after the promotion was applied. Shipping costs are not refunded unless the return is due to a defect, damage, or error on our part.

10. Customer Service

If you have any questions or concerns about our sales, discounts, or promotional offers, please reach out to our customer service team: