Payment Policy for Energy Surii

Effective Date: December 23, 2024

At Energy Surii, we aim to make your shopping experience as easy and secure as possible. Below, you will find all the details regarding our payment policy to ensure smooth transactions and a secure checkout process.

1. Accepted Payment Methods

We accept the following payment methods to provide you with flexibility during checkout:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Securely pay using your PayPal account
  • Apple Pay: Fast and secure payment via Apple Pay
  • Google Pay: Pay easily using Google Pay
  • Bank Transfers: Available for select orders upon request

All payments must be made in U.S. dollars (USD).

2. Payment Security

Your payment information is processed securely through our encrypted payment gateway. We use industry-standard security measures to protect your personal and financial information. Rest assured that we do not store your payment details on our servers, ensuring your privacy and security.

3. Payment Authorization

Upon placing an order, your payment will be authorized immediately. However, the actual transaction may take additional time, depending on your payment method and financial institution. Your order will be processed once payment has been successfully authorized and confirmed.

4. Sales Tax

Sales tax is applied to orders based on the shipping destination and the applicable local tax laws. The final amount will be displayed during checkout, and the sales tax will be included in the total order price.

5. Payment Issues

If you encounter any issues while making a payment, such as payment declines or errors, please double-check the information you entered and ensure there are sufficient funds in your account. If the problem persists, contact your bank or payment provider for assistance. If you need help, feel free to reach out to our customer service team.

6. Order Cancellations and Payment Refunds

If you cancel an order after payment has been processed, a full refund will be issued. Refunds will be processed to the original payment method used during the checkout process. Please note that depending on your payment provider, it may take a few business days for the refund to appear in your account.

7. International Payments

For international orders, payments are processed in U.S. dollars (USD). Your payment provider may charge additional fees or exchange rate differences. Any international duties, taxes, or import fees are the responsibility of the customer. Please check with your local customs office for further details before placing an order.

8. Payment Disputes

If you believe there is a discrepancy with your payment, please contact us immediately at info@energysurii.com. We will investigate and work with you to resolve the issue promptly.

9. Contact Us

If you have any questions or need further assistance regarding our payment policy, please don’t hesitate to reach out to us: