Privacy Policy for Energysurii

Effective Date: December 23, 2024

At Energysurii, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://energysurii.com, make a purchase, or use any of our services. By using our website and services, you consent to the practices described in this policy.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

1. Information We Collect

We collect various types of information to provide you with the best experience when using our website and services. The information we collect can be classified into two main categories: Personal Information and Non-Personal Information.

A. Personal Information

When you make a purchase or interact with our website, we may collect the following personal information:

  • Name (first and last)
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (credit/debit card numbers or PayPal information)
  • Account information (if you create an account on our website)

B. Non-Personal Information

In addition to personal information, we may automatically collect non-personal information when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referral URL
  • Pages visited
  • Time spent on the site
  • Location data

We collect this information through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

A. To Process Orders and Provide Services

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders, including shipping, returns, and customer support
  • Provide you with account services (if you create an account)

B. To Improve Our Website and Services

We analyze the non-personal data collected to:

  • Improve website functionality, design, and performance
  • Enhance customer experience
  • Monitor website traffic and identify trends

C. Marketing and Promotional Communication

With your consent, we may use your personal information to send you marketing materials, such as:

  • Special offers, promotions, and discounts
  • New product announcements
  • Newsletters and updates

You can opt out of these communications at any time by clicking the “unsubscribe” link in any marketing email we send or by contacting us directly at info@energysurii.com.

3. How We Protect Your Information

Energysurii uses a variety of security measures to protect your personal information. We employ encryption, secure servers, and other technology to safeguard your data. However, please be aware that no security system is completely foolproof, and while we strive to protect your personal information, we cannot guarantee the absolute security of any data transmitted to or from our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

A. Service Providers

We may share your personal information with third-party service providers who assist in processing payments, shipping orders, and delivering services. These providers are obligated to protect your information and are only permitted to use it for the purpose of performing services for Energysurii.

B. Legal Compliance

We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of Energysurii, our customers, or others.

C. Business Transfers

In the event that Energysurii is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified via email or through a prominent notice on our website if such a change occurs.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. A cookie is a small file stored on your device that helps us recognize you and track your activity on our website. These cookies allow us to:

  • Remember your preferences and shopping cart
  • Analyze website traffic
  • Provide personalized content and ads

You can control cookie settings through your browser. Most browsers allow you to disable cookies, but please note that some website features may not function properly if cookies are disabled.

6. Your Rights and Choices

As a user, you have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correct: Update or correct inaccurate or incomplete information.
  • Delete: Request the deletion of your personal information (subject to certain legal exceptions).
  • Opt-out of marketing: You can choose not to receive marketing emails by clicking the “unsubscribe” link in our communications or by contacting us directly.

To exercise any of these rights, please contact us at info@energysurii.com.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to this Privacy Policy

Energysurii reserves the right to update this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to periodically review this page to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: