Shipping Policy for Energy Surii

Effective Date: December 23, 2024

At Energy Surii, we are committed to providing our customers with efficient and reliable shipping services. Our goal is to ensure your order reaches you in a timely and secure manner. Below is our shipping policy outlining all the important details you need to know.

1. Shipping Methods and Delivery Time

We offer several shipping options to meet your needs:

  • Standard Shipping: Delivery within 5-7 business days across the United States.
  • Expedited Shipping: Delivery within 2-3 business days for quicker arrival.
  • International Shipping: Delivery time varies by destination, typically taking 7-14 business days.

Please note that delivery times may vary depending on factors such as weather, holidays, or other unexpected circumstances.

2. Shipping Costs

Shipping charges are calculated at checkout based on the shipping method and the delivery address. We offer free standard shipping on U.S. orders over $50. Expedited and international shipping options are available for an additional cost.

3. Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day. You will receive a shipping confirmation email with tracking details once your order is shipped.

4. Shipping Restrictions

  • We currently ship to U.S. addresses and select international locations.
  • We do not ship to P.O. Boxes or APO/FPO addresses.

For international customers outside our listed shipping zones, please contact us for assistance before placing an order.

5. Order Tracking

Once your order ships, you will receive an email with a tracking number. This number will allow you to track the status of your shipment. If you have any concerns or need assistance with your order, please contact our customer service team.

6. Address Accuracy

Please ensure your shipping address is correct before completing your purchase. We are not responsible for delays or issues caused by incorrect or incomplete address information. If you notice an error in your address, please contact us immediately to make changes before the shipment is processed.

7. Lost or Damaged Packages

While we take great care in packaging your order, Energy Surii is not responsible for lost or damaged items during transit. If your package is lost or damaged, please contact the carrier directly to file a claim. If you need assistance with this process, our customer service team is available to help.

8. International Shipping

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply upon arrival. We recommend checking with your local customs office for more information before placing an order.

9. Shipping Delays Due to COVID-19

Please be aware that global shipping delays may occur due to the ongoing COVID-19 pandemic. These delays can affect both domestic and international shipments. We are working hard to ensure that your order arrives as quickly as possible and will notify you of any significant delays.

10. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please reach out to us: